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L&M Cybersecurity

Security Operations

Security monitoring and incident response

Detection only reduces risk if something happens when it fires. Most monitoring programmes are stronger at generating alerts than at acting on them.

L&M Cyber Security 7 min read

Monitoring and response are frequently procured as one thing and operated as two. Logs are collected, rules fire, alerts appear — and the question of who acts, with what authority, and how quickly is answered informally or not at all.

Collect what answers a question

Log everything is expensive advice. A better starting point is to work backwards from the scenarios you need to detect and identify the sources that would evidence them: authentication and directory logs, endpoint telemetry, network flows at boundaries, cloud control plane activity, and logs from whatever holds your most sensitive data.

Two properties matter as much as coverage. Time must be synchronised, or correlation across sources becomes guesswork. And logs must be stored where an attacker who compromises the source cannot delete them, which usually means centralised, append-only storage outside the monitored environment.

Tuning is the work

Generic detection rules produce generic noise. A rule that fires constantly is not a detection; it is a filter that analysts learn to ignore, and the genuine event will arrive inside that noise.

Tuning means understanding what normal looks like in your environment — which service accounts legitimately authenticate at unusual hours, which administrative tools your own teams use, which traffic patterns are expected. This is why outsourced monitoring without environmental knowledge tends to underperform: the tuning cannot be done from outside.

From alert to action

An alert that is forwarded and not acted on has consumed budget and reduced risk by nothing. The response side needs to be specified as concretely as the detection side: who triages, what they are permitted to do without escalation, who can authorise isolating a system, and how that changes outside working hours.

Pre-agreed containment authority is the single element most often missing. The technical ability to isolate an endpoint is common; the clarity about who may decide to use it at two in the morning is not.

Feeding findings back

Every real incident and every false positive is information about the detection set. A closing step that asks what would have caught this earlier, and turns the answer into a rule change, is what separates monitoring that improves from monitoring that merely continues.

Measuring it honestly

Alert volume measures noise. More useful: how long from the earliest available evidence to detection, how long from detection to containment, and what proportion of incidents were found by your own monitoring rather than reported from outside. That last figure is uncomfortable and worth tracking.

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